Shipping is FREE on all orders over $250 USD.
We would like to deliver our products as quickly and safely as possible, but due to inevitable fraudulent activities, All text, information, graphics, design, and data offered through our Website or Services, whether produced by our Members or by us, are collectively known as our “Content”. We distinguish content posted by our Members as “Member Content”.
Venustars ships products world wide excluding EU countries (European Union). The countries that we are unable to ship to are as followed: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK (United Kingdom) Venustars ships all items through DEUTSCHE POST shipping (www.iblogis.kr in South Korea). All items are shipped by our independent shipping contractor in Germany. Items will be shipped out within (2) working days after payment validation. If for any reason, delivery is delayed or postponed, this does not give customers the right to claim compensation. Please note that delivery time for DHL EMS (Express Mail Service) require up to (2) weeks for all countries listed above and both price and delivery time are subject to change, as provided by DHL. In order to ensure successful delivery, the customer should check shipping information and data provided during the order process. If delivery address is incorrect or incomplete, the seller will not be held responsible for failure of delivery of the order. Once the parcel is shipped, a notification email is sent to the customer which includes a tracking number.
